C_C4H32_2411 - SAP Commerce Cloud

Exam Code: C_C4H32_2411

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Topic Areas: Please note the list of topics that may be covered within this certification.

1. SAP Commerce Cloud Overview and Architecture (25%)

• Understanding SAP Commerce Cloud architecture and components
• SAP Commerce Cloud deployment models (on-premise vs. cloud)
• The role of SAP Commerce in the SAP ecosystem (integration with SAP S/4HANA, SAP Marketing Cloud, etc.)
• SAP Commerce Cloud and microservices architecture
• System landscape and deployment models (e.g., multi-cloud, multi-region)
• Data management and handling in SAP Commerce Cloud

2. Commerce Platform Configuration (30%)

• Basic platform configuration (e.g., creating catalogs, managing products, categories, and variants)
• Setting up the SAP Commerce platform, including the use of the Backoffice and Admin Console
• Data modeling and managing types (e.g., item types, types definition in the flexible search)
• Multi-channel configuration (e.g., B2B, B2C, and Mobile)
• Internationalization and localization setup (support for multiple languages, currencies, etc.)
• Product and order management configuration

3. E-Commerce Site Management (20%)

• Designing and configuring e-commerce sites using SAP Commerce Cloud
• Configuration of content management (CMS) for storefronts
• Managing storefront templates and page types
• Configuring product catalogs, pricing, and promotions
• Personalization of the customer journey and content
• Setting up product recommendations and dynamic content

4. SAP Commerce Cloud Integration (15%)

• Integration with SAP S/4HANA and SAP Marketing Cloud
• Integration with third-party systems (payment gateways, CRM, external databases)
• Data import/export, including product and customer data
• APIs and integration for e-commerce workflows
• SAP Commerce Cloud’s support for REST and SOAP web services
• Configuring and managing data synchronization (Hybris Data Hub)

5. SAP Commerce Cloud Security and Performance (10%)

• Security best practices (e.g., user authentication, data encryption)
• User roles and permissions management
• Platform performance optimization (e.g., caching, load balancing, scalability)
• Secure and efficient handling of transactions, customer data, and payment information
• Monitoring and logging for performance and security

“Pass rate for this exam is 63%, that means you should answer 51 questions correctly out of 80. Please note we provide you total 80 Questions & Answers for your perusal”.

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